— PERSONAL PROJECT
Yelp App UI/UX Redesign Case Study
July 2021 – September 2021
What is Yelp?
Yelp is a popular mobile application (also available on the web) where users post and read reviews about businesses. Users also use Yelp for
1. ordering food delivery or pickup
2. reserving a table at a restaurant
3. see ratings of a business
4. explore what a business has
5. booking appointments
Why redesign Yelp?
During the lockdown, many businesses closed, reduced their hours, or added new regulations to their indoor/outdoor dining and takeout/delivery options.
I didn't use Yelp much at the time other than to see what's new and popular. But, I started to use it again since I started to see more ads for it with good deals at my local restaurants. The mobile application has more navigation pages other than the tabs at the bottom. These were all located under either the "Me" or "More" tabs. The location of these navigation pages was not intuitive. Some of these pages had the same name but led to different pages or were in multiple tabs.
Although I do use Yelp from time to time, I only use a few features. It also has been a while, so the mobile application has changed a lot. So, I will explore the app more in detail to learn more about its navigation, other features, and architecture. I want to improve the user's experience.
Reviews found on the App Store